Hi,
Up until May of this year, I had an unpaid medical account in collections. In my state, because the bill was owed to a state-owned hospital there was no SOL for the debt. And, given my upcoming career (and relevant professional applications for this career) I was not able to play "fast-and-loose" with CAs or CRAs by disputing the debt as not mine.
So, I contacted the OC and was able to negotiate a PFD. Big win here, IMO, as the debt was nearly 7 years old and set to fall off my credit reports 3 months or so from today. The OC has a policy that any debt sent to collections that is subsequently paid within 30 days will be removed from collections. So, to have the OC extend the 30-day limit to nearly 7 years for my case was awesome. And, the higher up I spoke with at the OC apparently had access to and substantial control over the CAs system/computers/or whatever.
I know, you may be thinking - why not wait it out and let the debt fall of your credit reports - well, one of my professional applications is due before the fall off date so I needed to responsibly settle the debt and have it removed (so as to not appear financially irresponsible).
After I paid the debt the OC higher up upheld her end of our bargain. The collection account was promptly deleted from EX and EQ. I called back to notify her that TU still reported it. It is my understanding that she attempted to have the collection removed from all 3 CRAs at the same time. But, it appears that TU, for whatever reason, is unwilling to remove the collection or are dragging their feet on the matter.
Now a few dates:
4-23-2012 Payment received by OC.
5-08-2012 Updated credit report revealed collection removed from EX and EQ, but not from TU.
6-07-2012 Updated credit report available thru my credit monitoring service (I could wait until then to see if TU has removed the collection account, but I want to get out front of this if need be)
At this point, how should I go about removing the paid collection from TU?
Keep in mind that I will not dispute the debt as "not belonging to me." Will sending TU a copy of my receipt showing the debt was paid to the OC convince them to remove it? I'm a bit skeptical of this approach as they may reply that they are obligated to report the collection despite the debt has been fully settled with the OC and that the OC requested its deletion.
Best,
jumpstreet